Work History
-
UX/UI Designer
Precision Techonlogies | Jan 2024-Present
Champion human-centered design and UI/UX practices using a range of methodologies including, discovery, exploration, comprehensive analysis, collaborative work session design and facilitation, ideation, rapid prototyping and creating frameworks to strategically define the ideal experience.
Created prototypes using the Design System to showcase multiple design concepts quickly, with an understanding of customer needs, business challenges and proposed solutions.
Supported design team with various projects, presentations, promotional emails, and initiatives.
-
UX Product Designer
Infosys (Client Lennar) | Aug 2023-Nov 2023
Collaborated with the Product and Engineering team to Determine requirements and Conceptualize Visual Ideas for Lennar Homes Land Banking Platform by creating Sitemaps and User flows on Miro.
Analyzed User Interviews and Stakeholder Interviews based on their Pain points, Opportunities, Metrics, and Overall Observations.
Created the Wireframes and Prototypes on Figma and Validated the Design Decisions through Feedback from Stakeholders, the Internal team, and feedback from the End Users through Usability Testing.
-
UX Product Designer
Equifax | Aug 2022-May 2023
Partnered with The Product Owner, Business Stakeholders, and Engineering team in an Agile Environment to brainstorm the requirements, research, and evaluate usability needs for Equifax’s B2B Application Called DOC (Data Operations Center) for Equifax’s Data Fabric Team.
Applied methodologies of User Research including User Interviews, User Surveys, and Usability Testing.
Created Wireframes and Prototypes on Figma and Adobe XD using a design system called Signal Design system.
-
UX/UI Designer
Srishti Innovative (Client Cigna) | Nov 2021- Jul 2022
Worked closely with the Product Owner and Engineering team to brainstorm requirements and solutions to upgrade Cigna’s Medical Billing Application.
Conducted user research and testing by preparing interviews and questionnaires for the target user groups to upscale the website navigation.
Created the Wireframes and Prototypes on Adobe XD using the spectrum Adobe design system.
-
UX Design & Research Intern
Leapfrog Studios | Oct 2020-Oct 2021
Conducted User Research using techniques such as Card Sorting, User Interviews, User Surveys, Concept Testing, Usability Testing, Heuristic evaluation, A/B Testing, Focus Groups, Analytics Reviews, etc.
Designed solutions utilizing Responsive web by wireframing and prototyping for Web and Mobile (IOS & Android) using Adobe XD, Figma, Invision, and Sketch.
-
Customer Service Representative
Casio | Sep 2019- Sep 2020
Daily communication with customers on Phone calls, Chats, and emails based on E-commerce, Product Setup, Troubleshooting, Repair, and general queries.
Analyzed weekly Customer Service Communications on several Business and personal-related issues and suggested solutions to solicit customer satisfaction by taking feedback from customers to improve Casio Products.
-
Application Engineer
Harman | Mar 2019- Sep 2019
Worked as an Application Engineer Mapped out the configuration and setup of Harman’s audio equipment for Entertainment and Enterprise Solutions.
Uploaded and documented some of the New and existing products of Harman on some of Harman’s 3rd Party e-commerce websites.
-
Business Management Trainee
Pixetron Audio/Video inc | Aug 2016-Sept 2017 & Sept 2018- Feb 2019
Analyzing and expanding business operations toward sustained growth.
Created and designed various templates for email newsletters, promotional flyers, and presentation templates using Adobe Photoshop and WordPress.
Education
-
UX Design Bootcamp
CareerFoundry | May 2024
-
Master's in Music Composition for Film & TV
Kingston university | Sept 2018
-
Bachelor's in Music Vocal Performance
Middlesex University | July 2013
Licenses & Certifications
-
CSPO ( Certified Scrum Product Owner)
Scrum Alliance | Apr 2023
-
Google UX Design
Coursera | Sept 2022