• Role

    UX Designer & Researcher

  • Duration

    4 months

  • Tools

    Figma, Adobe XD, Photoshop, & Figjam

Problem

The current website failed to provide an enjoyable and intuitive experience and is had broad details about the services they provide.

Goal

To create a user-friendly platform for ordering Indian sweets, snacks, and meals along with spreading awareness for the other services, including Catering and Banquet Dinners.

  1. Discover

The first phase was the discovery phase where I conducted a competitive analysis and User interviews

Competitive Analysis

I started with a competitive analysis to identify some of the competitors of Sukhadia foods.

User Interviews

  • Participant Count

    5

  • Duration per participant

    15-20 minutes

  • Question count

    Figma, Adobe XD, Photoshop, & Figjam

Questions

2. Define

After incorporating data from User interviews I implemented them into personas

Personas

3. Ideate

After User research and defining the problem, it was time to formulate a solution using card sort and user flows

Card Sort

User Flows

4. Design

Next step was to translate my ideations with creating wireframes and prototypes not only for web but responsive web.

Wireframes

Previous
Previous

Target

Next
Next

TTS (Time to Serve)